Patterns, post-mortems, references architectures and the occasional opinion piece.
After 100+ deployments, the failure modes are remarkably consistent. Here's a field guide.
A reference architecture for cost-controlled, multi-tenant agent runtimes.
Brittle bots out, reasoning agents in. What changes, what stays, what surprises you.
Conversation design patterns for high-stakes voice deployments.
Open-source-friendly tooling for prompt eval, drift detection and PII guardrails.
Architecture, tradeoffs and the 9-week rollout plan that made it work.